Contact us

Please contact us if you have any questions regarding: Cancellation of booking, changes to a booking, press enquiries, or general information.

If you wish to get in touch with us about the website, please fill in the following contact form.

If you need to a make change to your reservation, please contact our Customer Service Centre using the form above. Reservation changes may be subject to a $25 change fee. If your cancellation or change request is made after the cutoff date applicable penalties noted in the cancellation policy section of your reservation may apply. Changes or cancellations made after check-in are subject to 100% penalty. Once you have checked into a hotel you cannot cancel nor receive credit for unused nights if you check-out early.

NOTE: You may be required to cancel your original reservation and rebook it for the new dates. However, we suggest you first check availability for the new desired dates in order to avoid any disappointment from canceling your first booking if the new dates are not available.